faq's
Q1
  How can you afford to provide full headhunting services at such low cost?  
 
   
Q2
   Generally, in my own experience whenever something is presented at lower cost, it means I get lower quality. Where is the compromise to quality I have to make by choosing TVH?  
     
Q3
   Well, if you really do provide the levels of quality and service you claim, why don't you charge more?  
     
Q4
   Who do you know in the market?  
     
Q5
   What kind of headhunting and hiring have you done in the past?  
     
Q6
   How long does the whole hiring process take?  
     
Q7
   If you can deliver your research and shortlists so quickly, are you actually covering the market thoroughly or you are just relying on and re-hashing old information?  
     
Q8
   Why should I use you instead of other headhunters I have used before?  
     
Q9
   If I have not worked with you in the past, as a new client, how do I know that I will receive the same quality service that you provide for existing clients?  
 
   
Q1
•
   We have developed a highly specialised and superior process that, alongside yielding consistently successful results, also produces significant savings in both time and cost. We pass these cost savings directly on to you.  
     
•
   Our unique fee structure allows us to consistently deliver the lowest costs for successful hiring across each remuneration bracket, as well as providing a guarantee of certainty that each fee per hire is set at a low level and cannot spiral via link to a percentage of candidate package.  
     
•
   We deliver value through superior performance. This is; finding the best candidate, and using the best process in the best time. We deliver by doing this at the lowest cost.  
     
•
   We guarantee to find you the best candidate in the swiftest possible time at the lowest possible cost. This is . Because of this, we receive large amounts of repeat business that results in us benefiting from even greater efficiency savings that we again, able to pass on to you.  
   
Q2
•
   Quite simply, there isn't one! Our radical new approach to service in the headhunting arena means that we actually offer the very best levels of quality available in the marketplace.  
     
•
   The whole concept of rests on the premise of unbeatable levels of quality and service. Only by taking superior performance and then combining this with lowest cost is achieved.  
     
•
   In fact, lowest cost is actually a result of employing superior performance, quality and service. By continually stripping out inefficiency in the hiring process, cutting wasted time and wasted productivity, significant cost savings have been made that we can now pass on to you.  
     
•
   Although, our low fees provide great business and economic reasons for our clients to use us initially, it is only because of the quality of our service that they keep coming back to us. So we have to provide high quality in order to generate the repeat business that is essential to us competing over the long term.  
   
Q3
•
   First and foremost we believe that over the long term life of our firm, we will be more financially successful by charging lower fees for each individual hire.  
     
•
   This is because our low fees per hire mean that it makes economic sense for our clients to use us more frequently and to keep using us long term. Thus we can benefit from greater volumes of business and overall higher revenues in spite of our low fees.  
     
•
   In fact, it is genuinely stunning to us that other firms charge so much and that banks will pay such huge fees without any long term commitment being reciprocated and without any receipt of value added or quality service over time.  
     
•
   Also, as a firm we have always prided ourselves on our ability to take innovative approaches to providing solutions for our clients. In our commitment to lowest fees combined with the best levels of quality and service, we effectively have first mover advantage in our approach to headhunting and we believe that we have set a model that others will be forced to try to imitate in the future.  
   
Q4
•
   We have a large and experienced research team supporting us on all of the mandates that we complete for clients.  
     
•
   We guarantee to find the best candidate for you. At any given moment, we usually have over 90% of all individuals within a given market area already fully covered and profiled ­ as compared to most headhunters who generally select a shortlist from knowledge of, at most, 60% of the market.  
     
•
   However, we use the 7 working days we require to produce a shortlist to recheck our knowledge by referencing all of these individuals again and we cover any new candidates so that the shortlist we present you is drawn from 100% market coverage. We cover every possible individual, at each and every relevant bank (established with the client prior to execution of the mandate). We identify and profile each and every possible hire and select out only the very best for you, according to your precise criteria as defined prior to execution of the mandate.  
   
Q5
•
   For a full breakdown of the market areas in which we have expertise, please refer to areas covered.  
     
•
   Due to the desire of our clients to keep their hiring strategies and hiring methods discreet, it is our policy to respect our clients' confidentiality and not divulge specific hires we have made.  
     
•
   However, we have worked for a number of tier one global investment banks for whom we have hired top II ranked analysts in a large number of market sectors including: banks, technology, pharmaceuticals, media, and telecoms. We have also built entire sales and trading functions for clients in the UK, Germany, Italy and France as well as building coverage of these regions for clients still servicing them from London.  
     
•
   Additionally, we have successfully completed extensive hiring projects for both major global players and leading boutiques in the UK, Germany, France, Italy, Switzerland, Holland and the Nordic region, placing key staff in both their national HQ and London satellite offices. For further information on our experience, please refer to example deals.  
   
Q6
•
   Because of the rapidity with which we respond (see our services) we are able to tailor the speed of completing a hire to individual client needs.  
     
•
   Typically, the entire hiring process takes 4 weeks from us being instructed to the chosen candidate signing and resigning from their current house. We guarantee:  
         
•   Shortlist: We guarantee you a full shortlist in 7 days.
•   Candidate selection: We guarantee all candidates initially approached, 'pitched' and first interviews arranged within 2 days.
•   Interviews: 4 distinct stages (encompassing up to some 20 individual meetings).
•   Feedback: We guarantee all feedback collected and exchanged within 24hrs of each interview round.
•   Resignation: We guarantee the fastest possible extraction on resignation day. Typically, we complete the resignation process within 1 hour ­ against a market average of 1 to 2 days.
 
   
Q7
•
   Due to the number of years we have spent in the market and the volume / breadth of work we have undertaken, it is absolutely true that we can begin any new project with the benefit of an excellent existing knowledge base. This usually consists of full coverage of some 90% of potential candidates in any given market area before we even begin the research stage of a mandate.  
       
•
   But, before beginning work on any mandate, in conjunction with our client, we compile an agreed list of all of the banks we want to target in order to locate potentially suitable candidates. In doing this we effectively empower our clients to define the market.  
     
•
   Once the market is defined we employ our large, highly skilled, knowledgeable and well trained research team over the following 7 days to bring our coverage of the market up to 100%. This means re-checking all of our existing knowledge to ensure that all potential candidates are still relevant, profiles are updated and new candidates are profiled so that they can be considered for shortlist.  
     
•
   We believe that our approach to research ensures that our clients are provided with the best possible level of quality and service, logically guaranteeing that we locate the very best candidates from all those existing in the market. By combining this quality with our unbeatably low fees we are .  
     
•
   Further, as a firm committed to working to the utmost efficiency in order to save costs that we can then pass on to our clients, we have to ensure we cover the entire market afresh on every occasion. This is because unlike other headhunters who charge inflated fees (often double the fees we charge) ­ often double the fees we charge ­ we have to ensure that we maximise our chances of completing each mandate and thus being paid our fee. If we were to miss any potential candidates because of reliance on outdated research, we decrease our chances of success and risk damaging our business. Therefore, it is in the interests of ourselves as well as our clients that we take a thorough approach to research.  
   
Q8
•
   First and foremost; because we provide unparalleled levels of quality and service.  
     
•
   Secondly, we combine this level of service with the lowest costs across set remuneration brackets anywhere in the market.  
     
•
   Thus, we are Headhunting; the alignment of the very best levels of quality and service at the lowest possible cost.  
   
Q9
•
   In all that we do, we aim to consistently deliver to our maxim of : Value is achieved through delivery of a good service at a fair price. is only achieved through the alignment superior performance at the lowest price. Our commitment to total value applies across the board to all of our clients, old and new.  
     
•
   A further guarantee of our service is our low fees themselves. We can only afford to charge low fees because our service is consistently excellent and encourages our clients to give us the repeat business that allows us to work with even greater efficiency, reduce our costs and continue to charge the lowest fees.  
     
•
   Further, unlike most headhunters, who charge up to two thirds of their total fee before a candidate is even hired, we charge for successful completion hires. It is only by providing a quality service that we can maximise the chances of completing hires successfully and thus earning our fee.  
     
•
   We have the tools to be successful in hiring the best people for you: knowledge, expertise, method, tradecraft, experience and commitment are all essentials to the successful headhunter and we have these in abundance.  
     
•
   Our low fees are the ultimate testament to the quality of our service and our confidence that we can be successful in hiring for you. We are so sure of our ability to deliver that we are prepared to offer the lowest fees in the market as proof of our ability.  
      Total Value Headhunting 24 Greville Street, London EC1N 8SS. email: info@totalvalueheadhunting.co.uk